1. 1. Consistency: This policy is to be read in conjunction with the Website Terms of Use and Client Portal policies. The definitions adopted in the Website Terms of Use policy apply to this policy. This policy applies to anyone interacting with our Website or Services. Changes to this policy will be posted on our Website.
   2. Agency: Fixed Dispute Resolution Limited (NZBN 9148132) in New Zealand is the agency collecting, using, disclosing, and processing your Personal Information.
   3. Information Collection: We collect personal information directly from You or through Your use of our Website and services. If you do not agree with our policy or do not want us to collect your Personal Information, discontinue using our Website and Services. If you withhold your Personal Information or withdraw consent, you may not be able to use our Website and Services.
   4. Use of Personal Information:  We use Your personal information to provide services, communicate with You, improve our services, and comply with legal obligations.
   5. Disclosure of Personal Information: We may share Your personal information with:
      a) Service providers assisting with our operations.
      b) Legal or regulatory authorities as required by law, or as otherwise required by our ethical obligations as lawyers.
      c) Other third parties with Your consent, or as necessary for providing services.
   6. Data Retention: We retain your Personal Information as long as necessary for the purposes outlined and to comply with legal obligations.
   7. Data Protection: We use reasonable measures to protect your Personal Information from unauthorized access, use, modification, disclosure, and loss.
   8. International Transfers: We may transfer your Personal Information to Third Parties outside New Zealand if the receiving country has comparable safeguards. If not, we will notify you and seek your express consent.
   9. Access and Correction:You have the right to request access to and correction of your Personal Information by contacting us through our Website. If access cannot be granted, we will explain the legal reasons. If corrections are not made, you can request a statement of the correction sought to be attached to your information. Complaints can be directed to the New Zealand Privacy Commissioner.
   10. Privacy Complaints: Complaints about privacy breaches can be made to our privacy officer via our Website or to the NZ Privacy Commissioner.
   11. Cookies: We use cookies to enhance Your experience on our Website. You can manage cookie settings through Your browser.
   12. Changes to this Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our Website, and Your continued use of our services indicates Your acceptance of the updated policy.